Community halls or centres are public facilities which are available for hire by community groups, individuals or businesses.
Like our towns and villages, each hall has its unique characteristics.
Council recognises the importance of these facilities for communities to come together, build social connections and share information and we recognise the contributions that previous and current residents have made to the development of these valuable public facilities.
We regularly monitor and maintain the venues and any feedback or comments can be directed to Council.
If you are interested in learning more about our halls, or booking a hall, please visit SpacetoCo, our online booking platform.
If you have any other queries or require assistance with the online booking system, please contact Council.
Frequently asked questions
Availability & Booking
How far in advance can I book a venue?
Bookings can be made up to 3 years in advance.
How do I check availability in real time?
Our booking system provides a live calendar view for each venue, showing current availability and confirmed bookings.
Why is my booking status showing as “pending”?
All bookings require Council staff approval, which may take up to 6 business days. You’ll receive a confirmation email once your booking is approved.
Costs & Payments
What are the hire fees?
Fees are set by Council and listed in the Fees & Charges document on the Council website. Daily rates are capped at 5 hours maximum.
Is a bond required?
- Alcohol bond: $500 refundable bond applies if alcohol is served.
- Cleaning bond: $250 refundable bond may apply depending on the nature of your booking.
When are bonds charged and refunded?
- Charged 3-4 days before your booking.
- Refunded 3-4 days after your event.
- Note: Refunds may be delayed by up to 3 days around public holidays.
When is payment due?
Casual bookings must be paid in full at the time of booking.
Are there any additional fees?
Any extra charges are outlined in the Council’s Fees & Charges document.
How do I access the community group discount?
If booking on behalf of a registered not-for-profit or local community group, select “yes” to the qualifying questions during booking. A discount code will be applied at time of confirmation by Council staff which will reduce the rates to $15/hour and removing weekend surcharges.
How can I get free hall hire for local neighbourhood activities?
If you are a planning on hosting an event or activity in a Council venue, that brings locals together, builds social connections and promotes liveability, you might qualify for free hall hire and Council’s insurance cover. You will need to meet some criteria which are listed in this application form.
How can I come under Council’s ‘Hirers Liability’ Insurance for my hire?
When making your booking, you’ll have the option to indicate that you don’t have your own insurance and would like to use Council’s coverage (Community Liability Cover – Hirers Liability). Please refer to the summary of cover for policy exclusions and remember that it can only cover you 52 times per year. At checkout, there will be a section for additional charges where you can include the insurance contribution fee.
Once your booking is approved by Council, you’ll receive a request via SpacetoCo to complete a form. This form must be submitted at least three (3) days prior to your booking date.
Facilities & Equipment
What’s included in the hire fee?
All standard equipment is included. The digital cinema projector at Palais Theatre incurs an additional fee. Any damage must be reported to Council the next business day; replacement costs will be invoiced.
Are kitchen facilities available?
Yes, all halls include kitchen facilities. Equipment varies by venue—please contact the Council Hall Caretaker for details.
Is AV equipment available?
Equipment varies for each hall. Contact the Council Hall Caretaker for specifics.
Are venues wheelchair accessible?
Accessibility details are listed in the Amenities section for each venue on the SpacetoCo website.
Policies & Restrictions
What is the cancellation policy?
100% refund for cancellations made 24+ hours before your booking.
No refund for cancellations made within 24 hours of booking.
Can I serve alcohol at my event?
Yes, but you must obtain a liquor permit and provide a copy before your event. All staff serving alcohol must hold a valid RSA certification.
Are there noise restrictions?
Musical instruments and sound equipment are permitted during:
- Mon–Thu: 7am–10pm
- Fri: 7am–midnight
- Sat: 9am–midnight
- Sun & Public Holidays: 10am–10pm
Can I decorate the venue?
Yes, decorations are allowed but must be removed at the end of your hire. No blu-tack or sticky tape is permitted on walls or floors.
Who is responsible for setup and cleanup? Hirers are responsible for all setup and cleanup.
Logistics
When can I access the hall?
Access is only permitted during your booked times. Please include setup and pack-down time in your booking.
How do I collect the keys?
Key safe codes and access instructions will be emailed with your booking confirmation.
Can I inspect the venue before booking?
Yes, contact the Council to arrange a pre-booking walkthrough.